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How to choose an applicant tracking system

A practical evaluation checklist for employers comparing recruiting software.
ResourcesHow to choose an applicant tracking system

By HireHint

Last updated October 18, 2026
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Start with the hiring work your team needs to complete. A long feature list is less useful than a demonstration that follows one role from preparation through review and handover.

Use the checklist below with a fictional role and redacted examples. Record which steps were demonstrated, which require configuration, and which remain unanswered.

Describe the process before the product

Write down who creates a role, who approves it, who reviews applications and who communicates the next step. Include the handover into employee onboarding if that is part of your requirement.

  • Record your company size, expected hiring activity, user roles and required languages.
  • List the exact email, calendar, meeting and document workflows you need.
  • Separate essential requirements from preferences. Define evidence that would show each requirement is met.

Run one realistic demonstration

Use the same scenario for each shortlisted vendor. For example: create a role, review two fictional applications, request structured feedback and move the successful candidate into the next step. Include an incomplete application so you see how missing evidence is handled.

  • Ask the demonstrator to show the resulting saved record and its history.
  • Ask what changes when a manager has less access than a recruiter.
  • Check whether an invitation was merely prepared, accepted by a provider, or actually received.
  • Try a mobile candidate journey and a keyboard-only review.

Record evidence for each requirement

AreaQuestion to askEvidence to request
WorkflowCan our team follow its stages and approvals?A saved example using the proposed configuration
People and accessWhich records can each role see and change?A demonstration using distinct roles and scoped records
LanguageWhich parts of each journey support each language?Screens from the website, candidate flow, assessment and communications
IntegrationsIs our exact provider and action supported?Current supported scope and configuration requirements
Commercial termsWhat would our intended use cost?Written inclusions, usage conditions and recurring or one-time charges
Data and exitWhat can we import and later export?A sample mapping, limitations and an exit process

Where HireHint fits in the evaluation

HireHint brings applicant tracking and employee workflows into one platform, with assessment, interview, survey, performance and AI-assisted recruiting areas. Availability depends on the relevant plan, role, configuration and supported providers.

Use the product pages and request a demonstration of your exact workflow. Obtain current commercial terms and verify migration and integration requirements before making a decision. Keep unanswered requirements visible rather than treating them as supported.

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